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Originally Posted by Debsy42
Just to make you aware they are looking to cancel payg accounts that aren't being used, can't remember the exact criteria of what defines a "used" account. It's either the email address being used or the account actually being used to physically dialup.
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It had better be the "e-mail being used" that is checked.
My NTL e-mail is linked to a PAYG account. I started my "NTL life" on the free dial-up service and then moved onto BB. When the free dial-up stopped I was advised to convert it to a PAYG account in order to retain my e-mail address(es). I have never dialled into it.