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Originally Posted by orangebird
They are being accurate. The price rise was announced over two weeks ago. The FREE upgrade was announced two days ago and is just that, FREE.  |
Come now, I know you're not blinded by spin
Ntl are legally correct in calling the upgrade 'free'. 1mb costs £3 extra as of your next bill, whereas the speed increases will not kick in until later in the summer (whatever that means - sounds like 'coming soon' to me
).
However I cannot believe anyone would doubt that the price increase in the 1mb service is a competely bizarre business decision on ntl's part, unless it is understood as pre-empting the speed increase. If you compare 600k at £24.99 and 1mb at £37.99, then the 1mb service is poorer value for money than the lesser service. This goes against all the received wisdom of selling more by charging less, and encouraging people to upgrade.