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Originally Posted by IanUK
I find it amazing - we have some people here who work for NTL but no one seems able to even speak about the overnight (literally) destruction of completion on the newservers, I have emailed support and we have mentioned it here but no one has responded ?
Not even a 'we know something has happened and are looking into it' type of response.
Not very good customer service is it 
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Please do not always expect a response here from NTL employees. This site is not owned or run by NTL. People who offer help do so in their own time. If no one is answering its probably because its a question that they are unable to help with