Quote:
Originally posted by Andre
Either those affected aren't really that bothered, or people aren't reading the thread properly.
Either way, the offer was made already. 
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Sorry? What is this answer saying? Is it saying the offer was made before but nobody responded, so it's too late now?
or
We are incapable of reading the thread properly, so tough luck?
Either way, (to steal your phrase) what you don't say is:
" Certainly, we would be more than happy to do that on your behalf"
