[akridine]

from that report your power levels are below acceptable levels their supposed to be between -2.5 and +2.5, how many splitters have the engineers installed? they like using splitters not relising that power levels will decrease until you lose the internet completley, i would take the details of the engineers and make a complaint to NTL coz boosting the power levels is supposed to be temporary until they fix the problem, obviously their doing a half-assed job and wasting your time and money and costing the company more money for having to return to your home