Quote:
|
Originally Posted by Cooper
Dosent matter how fast they say the service is, or will be, if the infrastructure supporting the network is a shambles as it was in my area when i was with NTL's 600/1mbit service.
I had NTL broadband for 14mths in total and had no more than 2mths trouble free usage. UBR's constantly oversubscribed making online gameing a complete waste of time, unless between the hours of 2am-7am, and download speeds of between 20-30k on a 1mbit line.
Contrast that sorry tale with my current ADSL service with Pipex (1mbit) and i havent had a single outage or an online gaming ping of over 50ms in nearly 11mths and with the 256k upstream i can even host limited, but reliable games.
i would like to come back to NTL, i really would, simply in order to have an intergrated Digital TV/Broadband service, but my faith in the companys network has been shattered and simply cant face the thought of spending countless hours on the phone to tech support just to get nowhere.
|
Welcome to the site ... Sorry to hear about the problems you have had, but also pleased that you have found us here.
If you were to consider moving back to NTL, there is a wealth of knowledge on here, with many who are quite willing to help out where they can. We have a number of NTL techs on here, so we can only try and sort out any problems that you might have.