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NTL Digital - Picture quality deteriorated..
Recently we had one of the NTL chaps round to extend the internal cable-length to the NTL box due to some reworking of the living room / repositioning. He basically cut the cable that came from the outside wall box as it came *into* the house and appended a connector and then brought in (what he said) was not quite the same †œold fashioned (thicker.. stronger)â₠¬Â cable currently in use, but the type he had on his van.. it seemed a lot less thicker and much more bendable. †“ Job done, he left.. but then the more I looked at the picture the more I felt that the quality had deteriorated, with BBC1 / 2 in particular looking decidedly blocky and grainy in comparison to before.
I wasnââ‚ ¬Ã¢â€žÂ¢t too sure whether or not he had made the connection properly or used some sub-standard cable so got in touch with CS who in-turn got another guy to come out a few days later. He in turn said he had some †˜differentâ ۉâ₠žÂ¢ cable to the one that the previous guy had used and rigged that up, but this time adding one of the small †˜silverÃƒÂ¢à ¢â€šÂ¬Ã¢â€Š¾Ã‚¢ boxes (that the previous guy had taken) at the junction point near the entry point at the wall.. job done again.
I still wasnââ‚ ¬Ã¢â€žÂ¢t happy with the digital picture quality .. so he went away and brought in one of those boxes to test the signal; said he would †˜boostâà ¢â€šÂ¬Ã¢â€ŠÂ¢ it some more but it wasnââ‚ ¬Ã¢â€žÂ¢t really necessary as the levels came up as GREEN (acceptable).. he also added some kind of †˜widgetÃƒÂ¢à ¢â€šÂ¬Ã¢â€Š¾Ã‚¢ prior to the IN point of the NTL box, said there was nothing else that could be done and left.
X amount of weeks later I am still not that happy with the quality of the picture being received; its not as good as it used to be, but as this is relative to the customer its impossible to convey what it was like originally.
Any ideas.. ?
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