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Kula · 24-04-2004, 20:06

Lo peeps.

Just to let you know the engineer arrived today between the specified hours of 8am to 1pm ( arrived about 10:30).

I briefly explained the problem he did the appropraite checks and confirmed that the RF output was not working prpoerly and he installed a new set top box, phoned HO to send channels/package to new box/card.

All in about 10 mins work.

All my channels came back within 10 mins.

Excellent work NTL

If only the girl in CS, that i reported the fault to in the first place, hadn't been so adamant that there was no fault I would have considered this whole experience faultless (so to speak).

Thx again for the advice guys.

24-04-2004, 20:06	#6
Kula Inactive Join Date: Nov 2003 Location: Glasgow Posts: 6	Re: Analogue signal just suddenly got worse. Lo peeps. Just to let you know the engineer arrived today between the specified hours of 8am to 1pm ( arrived about 10:30). I briefly explained the problem he did the appropraite checks and confirmed that the RF output was not working prpoerly and he installed a new set top box, phoned HO to send channels/package to new box/card. All in about 10 mins work. All my channels came back within 10 mins. Excellent work NTL If only the girl in CS, that i reported the fault to in the first place, hadn't been so adamant that there was no fault I would have considered this whole experience faultless (so to speak). Thx again for the advice guys.