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LINC · 24-04-2004, 11:44

Unfortunately a sort of moan.

I rang tech support the other day and spoke to Steve, very pleasant and helpful, in the end I thought I would reformat, it looks like my problem was in some way related to my operating system disk, I had to go out and buy a new disk.

The moan comes now,

Do the millionaire management read this site, if so they may like to note that when people ring tech support they are in a highly agitated state, wanting to get the problem sorted that they are ringing about, now we are faced while waiting by two [for want of a better word] ADS, telling us about the new ntl medic and the new status page, if as has happened in the past you have to wait an hour that's thirty times you are getting to hear these messages, when like me you couldn't connect to the web it gets your blood boiling, do we have to listen to this type of message over and over again, even the crackly music is better than this.

To re-enforce what I said earlier full marks to the tech support for their helpfulness and help.

now to go and d/l medic. it seems to work lol. lol.

jeff.

24-04-2004, 11:44	#1
LINC cf.member Join Date: Oct 2003 Location: lincoln Age: 87 Posts: 7	aaaaaaaaaaaaaaaarrrrgggggggg Unfortunately a sort of moan. I rang tech support the other day and spoke to Steve, very pleasant and helpful, in the end I thought I would reformat, it looks like my problem was in some way related to my operating system disk, I had to go out and buy a new disk. The moan comes now, Do the millionaire management read this site, if so they may like to note that when people ring tech support they are in a highly agitated state, wanting to get the problem sorted that they are ringing about, now we are faced while waiting by two [for want of a better word] ADS, telling us about the new ntl medic and the new status page, if as has happened in the past you have to wait an hour that's thirty times you are getting to hear these messages, when like me you couldn't connect to the web it gets your blood boiling, do we have to listen to this type of message over and over again, even the crackly music is better than this. To re-enforce what I said earlier full marks to the tech support for their helpfulness and help. now to go and d/l medic. it seems to work lol. lol. jeff.