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Old 24-04-2004, 11:11   #11
Matuka
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Join Date: Mar 2004
Location: Burnley, Lancashire
Age: 56
Posts: 155
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Re: Cancelling NTL Services

Unfortunately, my attempsts at cancelling over the phone seem to be being ignored today, I just get the "you must do that with customer relations" line.

Customer relations is only open during normal working hours, not very customer relation like...

So I'm going to write the letter that I will sent to them, can someone tell me what I should be saying in it?

I recon that I should be able to cancell the services 1 month from the date of the letter that I send, so it will most likely be 26th may.
And will my dservices all still be on until that date? or will someone turn them off before?

What sort of incentive am I likely to get to stay (if any?) not that I want to.
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