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Originally Posted by gary_580
still happening, rebooting twice a week now but CS say nothing is wrong!!!
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Sorry Gary, I did sit down and try to work out what is happening. I cannot work out why you lose ALL of your music channels. Just to clarify, you lose all MTV channels (including MTV Dance), and channels like Smash Hits, Kerrang etc? The next time it happens could you do a quick check?
It sounds like an entitlements issue, but the resolution for that would have to be a rehit by CS, a reboot wouldn't fix.
I'm thinking you may have a faulty Smartcard.