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Originally Posted by Charlie_Bubble
After being on hold for 10 minutes the guy came back and said that BT have requested the number back, but it takes up to 10 days for a number to be ported across and as I was closing the account anyway, NTL just shut my line off.
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Charming.
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I said that I thought they would just give me a temporary number, give BT the number and just give me a temporary number.
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It should just be a seamless transition.
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The NTL guy said it's BT's fault and they should have given me a temporary number while the number is switched over.
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That is b0llox I'm afraid.
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I asked why it had been done the same day when I switched it from BT to NTL and he said it was because I closed the BT account on that day so there was no problem, but as NTL have effectively closed my account today, what's the difference? Jesus I'm pi$$ed off!!
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This should have been a painless experience......