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Kula · 22-04-2004, 17:40

Hi everyone.

I am looking for a bit of assistance.

Basically 6 months ago I upgraded from the Analogue TV service to the Digital TV service.

When the engineer arrived I asked if it was still possible for me to receive the analogue signal through the same cable allowing me to record the digital service but watch an analogue terrestrial channel at the same time. He said no problem and proceeded to install the Digital Set Top Box - 2 scarts out, 1 to tv and the other to Video and the RF cable to back of TV.

I basically viewed the digital service through the scart leads and the analogue service through the RF output (the RF output also carried the digital signal as well so I could tune my TV to receive the digital signal on channel 6 6). All was fine and I was happy with my setup.

About a week ago I was recording a Digital channel through Scart Lead and switched the tv to the RF input in order to watch an analogue terrestrial channel but the signal was awful.

I have spent the past week trying new cables, removing scarts etc and this has made no improvement. And to top it all off I am now unable to receive a digital signal through the RF output from the set top box.

I phoned CS and described the problem but the girl I spoke to said I had no problem because if I am able to view the digital service there is nothing wrong with NTL's equipment. I explained that I used to be able to get Analogue terrestrial and Digital signal from RF but now that had stopped (well no digital and very poor analogue). She basically kept saying that NTL's equipment was not at fault and there was nothing she could do.

I have tried 2 tv's and 2 video recorders and all have the same problem when taking the signal from RF - No digital signal and poor analogue signal.

Am I missing something here or does it sound like NTL equipmant fault??

Ps sorry about the long post.

22-04-2004, 17:40	#1
Kula Inactive Join Date: Nov 2003 Location: Glasgow Posts: 6	Analogue signal just suddenly got worse. Hi everyone. I am looking for a bit of assistance. Basically 6 months ago I upgraded from the Analogue TV service to the Digital TV service. When the engineer arrived I asked if it was still possible for me to receive the analogue signal through the same cable allowing me to record the digital service but watch an analogue terrestrial channel at the same time. He said no problem and proceeded to install the Digital Set Top Box - 2 scarts out, 1 to tv and the other to Video and the RF cable to back of TV. I basically viewed the digital service through the scart leads and the analogue service through the RF output (the RF output also carried the digital signal as well so I could tune my TV to receive the digital signal on channel 6 6). All was fine and I was happy with my setup. About a week ago I was recording a Digital channel through Scart Lead and switched the tv to the RF input in order to watch an analogue terrestrial channel but the signal was awful. I have spent the past week trying new cables, removing scarts etc and this has made no improvement. And to top it all off I am now unable to receive a digital signal through the RF output from the set top box. I phoned CS and described the problem but the girl I spoke to said I had no problem because if I am able to view the digital service there is nothing wrong with NTL's equipment. I explained that I used to be able to get Analogue terrestrial and Digital signal from RF but now that had stopped (well no digital and very poor analogue). She basically kept saying that NTL's equipment was not at fault and there was nothing she could do. I have tried 2 tv's and 2 video recorders and all have the same problem when taking the signal from RF - No digital signal and poor analogue signal. Am I missing something here or does it sound like NTL equipmant fault?? Ps sorry about the long post.