[andygrif]

True - the hotel may have given Lastminute info, but the consumer's contract is with the provider, in this case Lastminue.com - therefore if the goods/services were not as advertised, then Lastminute are responsible (even it it was not intentional).

As someone mentioned, if you can prove this was the case (print out the page that is still advertising the fact that breakfast is included) then Lastminute are liable for any costs incurred as a result of the product being sold incorrectly (i.e. the costs of your breakfasts).

If Lastminute want to take the matter further and reclaim costs from the hotel, that is up to them - but is not your concern.

Steps to take:

1. Gather your written proof that you were correct in the fact that breakfast was/is included.

2. Contact Lastminute again, saying that you do not believe the package was sold correctly, and that you wish to reclaim the additional cost of the holiday.

3. Follow this conversation up in writing, enclosing copies (I stress copies) of the written proof you have. Send the letter Special Delivery, probably to the Managing Director. Stress that you expect the matter to be resolved within 14 days of receipt.

4. Wait for two weeks.

5. If the situation is not resolved in this time, contact Trading Standards, offering all the information you have, proof, diary of your contact following the event, receipts from hotel, etc.

6. Contact ATOL. Lastminute deals are bonded via them. Offer them same.

7. Contact credit card company (if you paid via CC). If you did, then you have a contract with them. They will try to pass you back to the retailer, but persist and they are duty bound to investigate the enquiry.

HTH