Originally Posted by ianathuth

How does moving back to BT and retaining your NTL number (which originally was a BT number)from NTL work? You have to give 30 days notice to NTL of cancellation of their service. Anyone been through the process.

I have recently emailed NTL regarding telephone and broadband services and just received a reply stating that you cannot cancel any service via email as it would be a breach of the DPA. Any comments on this?