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Originally Posted by ianathuth
Thanks for that Neil. I presume that NTL will continue to charge the line rental for 30 days from when BT contact them about the switch.
In light of what NTL told me about not being able to cancel a service via email because of the DPA how is it that you can cancel a service in the way you illustrate without even contacting NTL?
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Sounds like typical ntl BS to me m8.
I didn't speak to ntl about going to BT, nor has anyone I know that has switched from ntl to BT.
BT do the whole thing, just ring them with your account details etc, & they will do the rest in such a professional manner that will make realise just how lame ntl really are.