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Originally Posted by seaneeboy
SM> really? I always thought I was confined to ntl networks - although now I think about it I don't know *why* I thought that
Neil> Thanks, you'd get another green from me but I gotta spread it around a bit more first (ooh er) 
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Yep, I encountered this when I tried to set up a mail client on my Palm m515 (connecting to the 'net through IR to my Nokia 7110). All was rosy, I got hold of a freeware client called Msgagent which installed ok, set up with all my POP & SMTP info ok, and then received emails no problem ... but *oops*, try to send using smtp.ntlworld.com and you're stuffed.
Thankfully, I also had a @mac.com addy. Apple are much more relaxed about where you try to send email from using this service. It works equally well as webmail and from any client on any machine.
In fact, like Neil, I'm surprised anyone uses @ntlworld.com email, it's so unreliable. All my old ntlworld addresses are now forwarded automatically to one of two @mac.com addresses we have (one each for me and mrs towny) and we never give out our ntlworld addresses any more.