Quote:
|
Originally Posted by Pem
Sadly I cannot disagree with most of what you say. I personally have never had problems with NTL, maybe because Diamond Cable (who were our local company before NTL took them over) were always very good [at least to me they were].
It is obvious from my time on this forum that our area is the exception rather than the rule and that they fail spectacularly in many areas, and more importantly, do not seem to be trying to improve much.
|
Your time may well come then, My old cable company was fine, NTL were fine, then they started restricting a service and I think from that point its just been downhill. Now were looking at price hikes, but no improvements, except to the top directors wallets, and a very arrogant, complacent attitude to many customers from many staff. It was at the point of the restriction that I started looking @ alternatives, and now the camels back is broken.
Rising prices and dropping services and the cap'n is holding the gun.