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Originally Posted by Neil
What are they 'aiming to be' then if they're not trying to competitive?  |
they're aiming to be the premier uk 'inertia' broadband supplier - ie. they rely on people not shopping around and general consumer inertia.
the market they're aiming for is the same kind of customers who buy from BT even though with a bit of shopping around you can get it cheaper elsewhere.
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Originally Posted by Neil
ntl will alienate a lot of customers with this latest price rise IMO, & as DSL is becoming more & more widely available, this could hurt them badly (not that ntl really give a hoot about how happy their customers are)
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yes but only the 1mb customers will be alienated? the massive number of 600 and 150 customers who pay £25 a month probably dont care?
what we need is broadband applications which make 1mb more popular or a necessity. we need something which will bring to the broadband masses what SMS brought to the mobile phone masses - then you'll start to see real competition.