Hi, Thanks a lot for all your advice. I only manage t o get on the internet in the morning so by the time it comes around to the following morning there is lots of replys-so thanks again. i will try and adress a few points raised in the last few points.
1) When i asked for the associate package i had to telephone someone in HR telling them what services i wanted, then an engineer just turned up at the house out of the blue (no pre-warning) and installed the service. I remember when i first had NTL as i student i then had to sign a contract with the engineer--a big pink thing if i remember with loads of copies that you kept on. However the engineer just sais as your staff you wont need a contract because you are a member of staff.
2) I have had the service for 8mths.
3) When the second engineer came out he said to me that there was nothing he could do, he could swap it for a third box but this adapter thing would still keep falling off, he said it was a design fault and there was nothing he could do.
4) I left NTL last septemeber and wasnt informed of any prise rises, i just got an increased bill. At that point i suppose i should have cancelled but wasnt aware of the price rise clause.
5) I really need to get rid of this thing soon. I have an ill wife who is trying to watch the TV from the confines of a Sofa and cant keep getting up 8 times a day to switch the bloody thing off.
6) I think the only way i am going to get rid without a huge fuss is with the impending price rises, IF they just increase the price on one of the 3 things ive got can i cancel all of them?? When do the price rises increase?
Thanks All
