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Originally Posted by Hell's Child
Call ntl up and ask them to change the date so the due date is a bit more convinient for you. Also the paypoint option, seems like the best option for you, try it, see if it helps along with the new billing date and if not, get off ntl.
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Ok ill give it a go with getting due date changed to more back where it was end of month/beginning of billing period as I do still have a cable modem thats limping on NTL, but whats the chances of getting my due date back to where it was before and a statement arrive on my door step up to a week before the due date? Not sure on they paypoint thing tho we do use PO paypoint for other utilities but I have on a few occasions had to chase missing payments from there. Never had any problem dialling 150 every month in 8 years for NTL tho.
As for returning my chopped services Ill be giving that a miss. base isnt much different to freeview on TV, and the ex directory will be a true blessing once the old phone books die off. My brother and his GF fell foul of NTL not being able to get ex directory right for them either. NTL lost big time there he quashed a large chunk of contract with them because of it. Swears he will never entertain NTL again after that.
Never seen the problem my sister in law had with NTL phone anywhere else (this was an unusual one), rakes of #'s dialled at a time of day when both were at work and house was empty. Very strange, and funny how it stopped when he killed the NTL phone and went to BT. Most people would probably miss these tho, my sis in law boyfriend lives by his job and disects every penny or fraction of that is spent as a family just as he does when he is investigating all the petroleum stations for short measuring customers, double swiping cards etc, notice how many stations have shut down in the last few years, you should be a lot safer at most of the big supermarket garages.
Its a lot easier for his firm to get round the super markets and whats left of the garages now.