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Originally Posted by lf86
I dont want to resign myself to the fact that my CM is faulty.
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You should verify which end is faulty by borrowing a friend's PC with an ethernet socket to see if it can connect to your cable modem, and then try your PC on his cable modem.
If you find that your cable modem is faulty, you could ask NTL to supply a new one: one of the badged Ambits.