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Originally Posted by NitroNutter
NTL have started charging 3 weeks in advance of the month in advance since there recent billing change 2 months ago
in other words I recieved a bill on the 8th of march printed the 1st and then I got the next bill due to there new billing system on the 17th of march printed the 10th. of course here the payment made doesnt show makng me look very poorly in arrears but infact I am not as they have brought forward the due date by 3 weeks. your current due date in NTL's latest billing administartion change is not due at the beggining of the month but 3 weeks prior to the beggining of the motnh..
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As far as I know, I have always paid for ntl one month in advance, except for call charges (or anything I added during that month) which is then applied to my account ont he following invoice.
For example, if my billing dates ran from 20/4/04 to 19/5/04 then I would be billed today for that period and the calls made during that time would be charged on the bill starting on the 20/5/04.
I guess there are differences between when different methods of payment will need to make their actual payments, but like they say, everything comes out in the wash...we're all paying the same at the end of the day (apart from the £1 extra you'd be paying for not having DD).
Also, it's worth noticing that once you get the DD set up with NTL (and believe me that can be a major milestone in itself!) then you generally don't have any problems with them - it's all taken care of, and as long as you check your invoices and bank statements to make sure then you shouldn't really have any problems. And if you do, then the DD guarantee will cover you.