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Florence · 20-04-2004, 15:30

I phoned to downgrade and the person who dealt with the downgrade didn't do it. The modem was rebooted by JustanotherNoob and it wass till 1mb I had to get Debs off the forums to check for me and yes it was still the gold package..

Have to be firm with them if you want to downgrade... Or you will end up paying the new charges..

20-04-2004, 15:30	#20
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: Downgrading via website I phoned to downgrade and the person who dealt with the downgrade didn't do it. The modem was rebooted by JustanotherNoob and it wass till 1mb I had to get Debs off the forums to check for me and yes it was still the gold package.. Have to be firm with them if you want to downgrade... Or you will end up paying the new charges..