HEHE well forget the mud slinging, tho i really feel I was not the one to start it. And as someone accused me of stealing I think I had the right to speak my piece on that. also someone categorically stated my bill is all in one. Thats maybe how the new bills are laid out for newer customers but im an old customer and my bill even today is old style
Telephone in one envelope, cable in another. well was
anyway like i said forget the past my main point here are 2 things
NTL have started charging 3 weeks in advance of the month in advance since there recent billing change 2 months ago
in other words I recieved a bill on the 8th of march printed the 1st and then I got the next bill due to there new billing system on the 17th of march printed the 10th. of course here the payment made doesnt show makng me look very poorly in arrears but infact I am not as they have brought forward the due date by 3 weeks. your current due date in NTL's latest billing administartion change is not due at the beggining of the month but 3 weeks prior to the beggining of the motnh.
Again as I said dd statement date is the 10th, funds removed from bank should be the 17th. but non DD have to pay on the 10th and this includes the telephone of which you cannot know how much to pay as the bill is sent 2nd class it will not arrive till about 7 days after post date. this is discrimination over and above the 2 extra fee for non DD
Im fairly certain that a bill cannot be due till its potential arrival date or even reciept and as NTL have a system where you cant request a replacement bill if the first shoundt arrive till 30 days after the print of the first copy. Im not way in arrears like it would appear because theyve brought forward the due date by 3 weeks. thats not my fault thats theres.
BT phone is coming in a week they were very good. they are going to take a fixed monthly ammount, if we go over it then we will be notified and can pay the extra by phone. to boot the evening weekend is cheeper than NTL's phone. Im not sure and maybe wrong here but I think they take the fixed fee at the end of the month not before, whatever there system is very flexible and we can increase the fixed payment if we want and it is nessecary.
That has saved me money and cost NTL £30 a month minimum.
Kids play PS" and outside more than watch cartoon network so I dropped the analog tv to terrestial only, and because i really disagree with this new charging system by NTL. Thats another £4.50 down NTL's toilet.
and further to my disagreement with this new billing system iv dropped my cable modem from 1Mb to 600k, not quite ready to make a full jump out of ntl, as i need to look into router etc plus what adsl packages are about and who is good to supply adsl.
My average NTL bills monthly mounted to 70-75£ that has dropped to 25£, and iv lost nothing.
Ok back to the mud slinging if we are all prepared to forget the last week great thats cool with me, the tone of my posts were not really directed at anyone here. but at NTL, if NTL have no affiliation at all with this forum then that is my mistake, I was used to the last forum which NTL bamboozeled and then closed.
still have to agree now with the NTHELL name, its of my opinion NTL have took large stakes in what used to be great cable services supplied by small firms and turned it into Cablehell.
well peace out all and laters, and I will be looking into ntl's new billing policy in a legal manner and I will let you know what I come up with.
As for my legal skills nothings perfect but I did for sure defeat a big mobile phone firm (when there was only 2 around) with some simple photo copies and a letter to the court, And way bigger I have defeated a division of what was one of the biggest record companies in the country on a contract dispute, that division was wound up within one month of this defeat.