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Originally Posted by activist3
Thank you all for your reply's. The main problem is with the cable box. There is an aerial box at the back that is stuck on with a sticky-pad and it keeps coming unstuck causing the aerial to fall out. We have had two engineers out and both have said there is nothing we can do, it is just a design fault with the boxes and you just have to keep sticking it back in. Every time i press interactive or on demand, it comes up
"your box is experiencing problems and press select to fix" The blue icon in bottom right changes to starting and then i lose all channels and it asks me to switch off at the mains. This happens about 8 or 9 times a day.
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From the T&Cs (if NTL wish to play the game that you are bound to them regardless - it works both ways)
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23.4 Warranty
(i) We warrant that the Equipment will be free from defects in design, manufacture or materials except where caused by fair wear and tear for a period of 12 months from the date of delivery
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That should put the cat amongst the pigeons 