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Originally Posted by KenK
Sam, you started this thread with the above statements nearly 6 weeks ago. Since then there have been numerous posts, on this and other forums, providing lots of feedback on the new software. My impression from them all is that there are definite issues with stability (reboots needed) and performance.
When can we expect a response to these and other problems? For example: - Are they valid?
- Are ntl trying to fix them as the roll-out proceeds, or are we all being given the same software, bugs and all?
- When can we expect them to be fixed in the areas that already have them?
- How did they manage to get through the lengthy development and testing that this software has been through?
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Hi
It's a valid question. The problem has been that this thread was going to be co-ordinated via Neil with questions emailed to him, for us to respond to. That hasn't happened as no-one emailed Neil, instead everyone has posted here, and this is now a very long discussion with a lot of individual issues and observations mixed in with the valid questions and feedback.
If someone wants to get a specific list of questions together for us to respond to, that would be very helpful! I'll make sure that I get responses posted on here for that.
Otherwise, I will ask someone here to go through and see what questions they can pick out to respond to.
Cheers
Sam