Quote:
Originally posted by Bluetack
I have no interest in ntl broadband within London but I've suggested that you work with the mods of this site to try and force an answer out of ntl. If that idea is over your head then just say so Mr I'm going to adsl.
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People have tried to force an answer out of NTL.
People have tried contact Mr Hussain, Mr Slattery, Mr Collinson, etc with the only reply being that "NTL are commited to improving the service....blah, blah, blah"
It has taken almost 2 years for NTL to admit there is a serious problem and hopefully to have stopped promising something they can't supply.
There were plenty of NTL employees on the other site, some from the customer liasion team, some from the london management team and not one of those who even bothered to take part in the threads made any useful contribution apart from pretty much ****ging off those who aren't happy with the situation.
To this day NTL still haven't really publically appologized for the cock up over the CR3 issue, apart from a letter posted by one of the mods to NTHW to what is really a minority of the customers affected. The reasoning was that those who were affected would be easily confused if they told them a mistake was made and that was straight from the mouth of NTL:Home London MD.
This is the sort of company that NTL are - they refuse to talk to their customers.