Good news, glad they got it fixed
Thanks for letting us know.
now it might be a good idea to install a good little application that protects the registry, called regprotect from
http://www.diamondcs.com.au/index.php?page=regprot
Make sure that they have anti-virus software that is updated
DAILY and make sure that they have a firewall.
If you need any further help do not hesitate to ask, there are many great people here that will line up to give assistance.