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Originally Posted by Proppinupthebar
Can you Page Up, Page down, and blue, then select more and let me know the HW version. Can you let me know how often it happens if it happens again.
If I understand correctly you are saying the STB was showing widescreen fullscreen, and 4:3 pics with black bars down either side (like it should do if you weren't using Smart on the TV)?
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Sure, the HW Type is '4001-2A', HW Version is '2 A'.
Widescreen shows completely correctly (and for that I'm grateful!). 4:3 ends up sending a widescreen-format image that's got the 4:3 display in the image, but with black bars on the left and right being output as part of the image from the STB. You're right in that it looks like viewing a 4:3 image on my TV when my TV isn't in smart mode. If I select 4:3 mode on my TV when this problem occurs, I end up with an image that has an aspect ratio that's horizontally squished.
Hope this is ok.. It's only happened once since the box was updated with LCR3 a few weeks ago.. but if it happens again I'll drop you a PM if you're interested? Or, if you'd rather I just post up here again just let me know..
Thanks!
Dean