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Originally Posted by Nikko
Yes you do have a problem. You went off like a whippet and now your tail is between your legs when you try to skulk back.
Just perhaps you have really ****ed them off too, with that mindset?
In canine terms, don't bite the hand that feeds you - because you just might starve elsewhere.
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Skulk back........Not sure if you know about the diconnection process but you have to give the 30 days notice, my disconnection and reconnection was within the 30 days so I was still a paying customer, but the point is that there is still a issue with poor service on the cable modem (even though I have now reduced it to 512k) also during all my telecomms with them they still did not process the order for the number re-port untill the following week, the normal process for number re-port once the number has been made available is 1 - 6 hours depending on how busy they are and what frame of mind they are in.
In reality I think it was too much for the people they employ to understand that a NTL number was comming back to NTL.......they probably do not get the training to address something like this, because it is such a rarety when it happens
*disclaimer....no offence intended to those that do try and make things better for their customers
Edit: Derogatory term edited out.