Cable Forum - View Single Post - How long does it take your bill to arrive?

Robbie · 18-04-2004, 01:27

Normally about a week or so after the bill date, but I have had two glorious experiences where I got reminders before the actual bill arrived! That was back in the days when it seemed to be at least 2 weeks before the bill arrived (second class) but the reminders were sent out first class, dated two after the date on the bill...

When I phoned up ntl to point out that it was annoying to get reminders threatening disconnection etc if I didn't pay, in advance of the actual bill arriving all I got was someone in CS trying to defend the indefensible and basically talking out of their backsides.

18-04-2004, 01:27	#5
Robbie Inactive Join Date: Jan 2004 Location: Wearside Posts: 19	Re: How long does it take your bill to arrive? Normally about a week or so after the bill date, but I have had two glorious experiences where I got reminders before the actual bill arrived! That was back in the days when it seemed to be at least 2 weeks before the bill arrived (second class) but the reminders were sent out first class, dated two after the date on the bill... When I phoned up ntl to point out that it was annoying to get reminders threatening disconnection etc if I didn't pay, in advance of the actual bill arriving all I got was someone in CS trying to defend the indefensible and basically talking out of their backsides.