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Originally Posted by Web Junkie
Such is the joys of using M$ product other cause for this could be faulty memory chips again without further info it is hard to pinpoint the exact cause.
i would try changing the memory on the pc
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I think the original freeze was just a normal freeze that sometimes happens. Its the lack of knowledge after that has caused more problems.
Not sure what the blue screen was (dont think it happens on 98?) but a safe mode reboot and restore should have solved the problem but I think they didnt do a safe mode reboot?