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Originally Posted by swoop101
re-boot, press f8 after the beep and choose safe mode.
if it boots try and do a system restore to first boot today if poss.
if it will not boot do above again but choose last know good config.
post back
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I've just checked with her, and it seems she didnt do a safe mode restart (not up on the terms). So ive told her how to do the safe mode restart and shes gonna give it a try. Will have to wait till tomorrow now as they are going to bed afterwards.