Quote:
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Originally Posted by John Smiths
Is the CS even worse for online o2, than standard o2? Basically i'm currently on a high-street tariff, but when my contract runs out in the summer i may get an online tariff as the inclusive mins and txt are sooo much better...
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Yep. (IMO
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I found the website help & the email CS is pretty useless. You'll email about something, & then when you finally get a reply a week later, it's just some crap automated thing that answers completely the wrong question.
The O2 online phone CS is a bit better, although you have to ring a
premium rate number to get it.
Oh, & when I cancelled my O2 online contract last year, they kept screwing things up & "forgetting" to cancel it. Eventually got it sorted, after a couple of months.