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Originally Posted by Mauldor
When i went back to BT (phone) it was like a breath of fresh air - yes i never thought i would say that about BT but wait - my overall bill per month is cheaper and when i had downtime they gave me back £20 - this for 4 days when my line was out of action.
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Though that £20 sounds good for a mere 4 days of phoneline outage, in the 7 years of having a cable phone (Was Nynex first, then CW, now NTL) we have never had any outages.
Dont know about you but personally I would rather not have any outages at all.
Though I do agree with most of your other points (Wich I didnt bother to quote to keep my post short)