timewarrior2001

If your not happy then do somethign about it.
Being aggressive to people on here is not the right way to go about getting your problems resolved.

You have a problem with your billing. You say you pay within 10 days of receipt of the bill?
Read your bill, mine clearly states that the money is owed immediatley. You by waiting 10 days are not actually helping yourself. From what I can see on my bills you are obliged to pay this bill immediatly upon receipt, I dont know if NTL do allow a grace period but if they did it would be closer to 5 working days.

The way NTL prints its bills are misleading anyway, by the time they are shipped to the printing company and then posted out, payments can be received that cannot be added to the already posted bill. Its not done by magic, it takes manpower hours to get the millions of bills shipped out every month.

I dont have my NTL bill to hand to sit and read through it, but I would advise you to read it in detail.