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Originally Posted by Debsy42
If you ring the CS number and click on the option for Broadband faults it automatically transfers you to tech support
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Debsy is right about that you dial 151 then press the option, as said before if you have problems ring.
Remember if you ring it it may get sorted, its not the proxies its the load balancing software wccp (as told to me by TS).
The proxies you can check by specifying one