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Florence · 16-04-2004, 20:48

I phoned on Tuesday to lower my internet from 1mb due to the coming increase. The person Whose name I have, asked me to wait then said it was done. He also said in his parting remarks I hope you enjoy the new speed. This had me worried and as the modem didn't reboot I spoke to JustAnotherNoob in the chatroom who rebooted the modem. Still 1mb today I asked a CS member of staff of these forums to check for me. Little after the time they started work the modem rebooted and I am now on 600k bit it works at 440K max. So I am dissapointed that the instructions wasn't followed and the speed isn't what it should be. ADSL 512K customers are getting faster downloads.

I feel its time to monitor and in a few months if things are no different look to moving over to ADSL.. I know Vispa are averaging 470K for 512K speed.

16-04-2004, 20:48	#404
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: [merged] Price increase I phoned on Tuesday to lower my internet from 1mb due to the coming increase. The person Whose name I have, asked me to wait then said it was done. He also said in his parting remarks I hope you enjoy the new speed. This had me worried and as the modem didn't reboot I spoke to JustAnotherNoob in the chatroom who rebooted the modem. Still 1mb today I asked a CS member of staff of these forums to check for me. Little after the time they started work the modem rebooted and I am now on 600k bit it works at 440K max. So I am dissapointed that the instructions wasn't followed and the speed isn't what it should be. ADSL 512K customers are getting faster downloads. I feel its time to monitor and in a few months if things are no different look to moving over to ADSL.. I know Vispa are averaging 470K for 512K speed.