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Originally Posted by NitroNutter
Last year NTL was something liek 30Mil in the red, this year they are approx 50 mil in the black, this is without taking into account their DELAYED allocation method which just on BB alone @ average spend of £20 x 1 million customers = a further 20 million in the black.
Are they spending any ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£ÃƒÆ ’‚£ on improving their systems and staffing or just creaming it?
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ntl owes approx £3billi on in total, some way short of your estimated £20mill .
Even if the company is making money (which is what they are here for after all) the money is being used to pay interest on that £3billi on and to start making a dent on that £3billi on.
I tried to help, I asked a question, have you tried talking to billing about it??
Ok you said don't mention dd, but it is an option and to tell someone to "go away" because they were explaining that, for them, the dd option works, is attacking somebody in my opinion. If you differ in opinion, fair enough, but if you want help don't be so quick to bite back, you may just find yourself no better off.
As for it being directed at ntl, I work for ntl, and so, in part, I presume some of it is directed employees, Like I say, have you tried speaking to billing about it?
You will also find that you won't be black-listed unless you fail to pay for 3 months.
As for payment, your best option is to recieve the bill and call them up and pay it on c/card. This way the money is taken instantly and a note made of it on the system and the money is credited to you account within 5 working days.