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Drewie · 16-04-2004, 11:56

I agree with hawkseye000, I have been with NTL for years and had only one really bad problem. CS were really good and I had a network engineer spend several evenings at my house with meters etc. and he located the problem down to an unauthorised user, which once dealt with cleared up my problems. Last night I was informed that users within my postcode area had access problems when I phoned CS and it was being dealt with, so that saved a long wait on the phone. I unfortunately can not try ADSL as BT refuse to upgrade my local exchange so I can't compare, however my mates who have ADSL seem to have more problems than I do.

Not saying that NTL is perfect, as some sites (yahoo profiles) dont seem to be accessible, but I can't complain as I would say that I seem to have a good 95% up-time.

16-04-2004, 11:56	#329
Drewie Inactive Join Date: Apr 2004 Location: Stoke on Trent Posts: 12	Re: [Merged] Manchester Proxies. I agree with hawkseye000, I have been with NTL for years and had only one really bad problem. CS were really good and I had a network engineer spend several evenings at my house with meters etc. and he located the problem down to an unauthorised user, which once dealt with cleared up my problems. Last night I was informed that users within my postcode area had access problems when I phoned CS and it was being dealt with, so that saved a long wait on the phone. I unfortunately can not try ADSL as BT refuse to upgrade my local exchange so I can't compare, however my mates who have ADSL seem to have more problems than I do. Not saying that NTL is perfect, as some sites (yahoo profiles) dont seem to be accessible, but I can't complain as I would say that I seem to have a good 95% up-time.