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Originally Posted by ntl customer
Erm ... it's not ntl's responsibility to patch your PC. It's yours, as it is your property.
And what was he doing on it anyway? Isn't there some kind of rule preventing ntl staff from going on customer's PC's?
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you can pay for a managed install, where an engineer will setup your computer for BB and register as well. I am not sure this is available in all regions, but i have heard the price is normally about £50, but some franchises have offered it for free in the past.