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Originally posted by orangebird
I think it can. What is it you think ntl had to gain by failing to deliver promises?
Again - what reasons do you have in mind for ntl wanting to 'string you along'? You think it was just for kicks or something??
I'm not defending them, but I do believe that when ntl first starting promising services, they truly thought they could deliver. They haven't been able to and I know it's frustrating (I can't get either ntl bb or adsl where I live), but it beggars belief that anyone thinks ntl were doing it deliberately to cheese potential customers off 
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Maybe when they first started promising, but their promises went on for 2 years! They were still promising that BB was coming soon whilst they were undergoing debt restructuring!
There is no way that this is going to be passed off as over-estimation. You really expect people to accept that NTL thought they could re-cable the mjority of the ex-Videotron areas within 6 months. Remember this is not just a single occurance but continuously happened over 2 or more years!
Also NTL have had there hands slapped by the ASA several times for making misleading statements in adverts for services that were not actually available. They once even told the ASA that they could provide evidence that 70% of the franchise's where these services were advertised could receive said services, they failed to deliver this evidence to the ASA.
Whilst the London MD was telling myself and my MP that NTL was confident that they could launch BB and interactive later in the year, the London Customer Management team in customer liasions were telling over people that NTL had no plans to upgrade the networks to provide these services.
Make your own conclussions - lies or incompetance yes, over-estimation, no way!