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Get rid of ntl email (give people say 3 months to get off it, and telling them of the excellent alternatives – e.g. hotmail, yahoo mail etc.).
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You call Hotmail an excellent alternative? A paltry 2Mb of storage and tons of adverts unless you pay?
Same with Yahoo - OK so the uptime maybe better but the email isn't - you only get 6Mb of storage and adverts.
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Get rid of ntl newsgroups (give people say 3 months to get off it, and letting them know about google groups, and paid sources of newsgroups).
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Ok so they may not work but that's ntl's fault for not investing enough and for letting the big fat cats at the top that get to go home in their Jags and Mercs with million pound bonusses. Same with the email - they cannot cope with the amount of customers.
And why should I pay more on top of what I already do each month for binary newsgroups when other providers can offer a decent service in their packages?
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Why should people have to go to the trouble of finding new email addresses, informing everyone they know of their new address, & do the same for their webspace & newsgroups, just because ntl & their network can't cope?
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Same here. It is a pain in the neck when you have to inform people of changes to your email address - esp. if you buy stuff online with it as some places will not allow you to change your email address without ditching the whole account details (e.g. order history, returns etc).
However I do agree with ditching the proxies. I get sick to death of playing musical caches everytime I want to pay for my bleedin' items on ebay - last time I had to change proxies 4 bloody times just to get to stage 1!
Then use the computers that were proxies to use them as news and email servers. Or as someone else says run a paid webhosting service from them.
Rather than axing services and staff it should be time that ntl was shook up and the pay of the diectors axed considerably - and that used to fund improvements to the service. I'm sure £15 million wopuld go quite far in improving it.