Quote:
Originally posted by Andre
Sounds like he's really sorry to be losing your business. 
Of course he's not bothered-you're proposing a move to AOL, so ntl are still getting your money. 
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The bit I liked most was the "I hope you'll reconsider", no reason or anything, schmuck.
At least if I do move to AOL they will be getting a smaller proportion of my money, AOL aren't gonna be providing billing, customers service, modem etc. all for £2 a month!
Then again, I have just phoned to find out when my talk unlimited offer ends and the guy I spoke to was so polite, he answered the phone within 5 seconds and when I said that my offer was coming to an end he suggested that I phone just after it ran out and they would look into renewing the offer for me. I thought I'd have to downgrade for a month before i could take advantage of the offer. If this is the way of things to come then maybe I shan't have to consider AOL.
