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Chrysalis · 13-04-2004, 19:34

ringing up is a royal pain thats why a lot of people dont bother, I DID ring them but just got told there is no problem, simple because 1 file downloaded ok, speaks of arrogance.

What about if ntl know there is a fault but noone has rang up do they deliberatly wait for the complaints to take action?

There must be monitoring software do they monitor and look for abnormalities things like sudden drop in traffic?

NTL are so stubborn on this if they turn of these proxies it will save so much hassle, turn them off send a email to customers explaining how to manually use a proxy then the customer has the choice.

13-04-2004, 19:34	#321
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,047	Re: [Merged] Manchester Proxies. ringing up is a royal pain thats why a lot of people dont bother, I DID ring them but just got told there is no problem, simple because 1 file downloaded ok, speaks of arrogance. What about if ntl know there is a fault but noone has rang up do they deliberatly wait for the complaints to take action? There must be monitoring software do they monitor and look for abnormalities things like sudden drop in traffic? NTL are so stubborn on this if they turn of these proxies it will save so much hassle, turn them off send a email to customers explaining how to manually use a proxy then the customer has the choice.