Ok here's the story. I have two boxes. A 4010N downstairs and a 4001NC upstairs and i'm on the Langley platform in Northampton.
The 4010, you enter guide, all channels and the program listings are there within seconds. Even three days ahead the program listings come up right away.
However, hit interactive and you will be getting up to reboot the box because it hangs at the point where the picture shrinks before entering interactive.
Now upstairs on the 40001NC, interactive works fine but the guide takes a while to bring up todays listings and a little while longer approx 5mins (not really timed it to be honest
) to display two and three days in advance.
Now before i've not reallly worried, since downstairs hardly uses interactive but uses the guide and upstairs I have a tivo and use the interactive service.
But with the new Langley software due in a week
!!!! I would like to know is it the fault of the software within the two box versions or an issue with the signal that needs to be sorted. There are no altantors (?) on either box and no problems reported on picture or sound.
Upstairs has a phoneline and broadband, whilst downstairs is just the stb.
Thank you all for any help that may be forthcoming
Jonathan