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Originally Posted by orangebird
Keep the updates coming in - I'm sorry you're having such bad service, but god, you're funny! 
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I've just sent them pings and tracerts to "www.pipex.com"
average packet loss = 50%, average response time = >400ms ... I'm not putting up with a fault for 24 hours just because the mongoloid on the end of the phone couldn't be ar*ed to deal with it, jesus, I'd get a better result from NTL.