Originally Posted by Halva

Could do with a bit of advice.

My NTL broadband connection has been deader than a very dead thing for approximately a week now. I've not had time to call NTL yet because of Easter stuff (it's my first job for tonight!) but I wanted to rule out any problems you people might be aware of.

I'm in Warrington, I do use the Manchester proxies, though I do switch to others when performance is poor. I believe I connect via Baguely.

The problem is not a browsing problem - email, messengers etc are all affected. I removed my router from the equation and it's not that and I don't have the broadjump software (it never would install properly!!)

Does anyone have any troubleshooting tips to allow me to narrow it down to network card, network cable, computer or ISP?

Many thanks,
Halva