Quote:
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Originally Posted by hairy_mick
Itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s a hard nose world sorry to say and a business is there to earn a crust
the problem is how do define if yours is a genuine case or not I am sure you are but at the end of the day they have to draw the line its because so many try to screw company's and changing providers so as to dodge paying bills everybody gets tarred with the same brush Iâ₠¬ÃƒÆ’¢â€žÂ¢m afraid.
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What?
Did you actually read the post above?
1) The customer
didn't get a bill (as advised by ntl)
2) ntl then gave customer
10 days to pay those 2 months bills (thats was generous of them
)
3) They agreed that the customer could pay in 3 weeks.
4)
They cut him off after 7 days..
ntl moved the goalposts due a change in
their billing pattern, & who was the one that got inconvenienced???-
The CUSTOMER.
How
any company can treat it's customers this way is unbelieveable.